Returns & Exchanges
At Fancii & Co., we want you to love your beauty routine, which is why we offer a 30-day risk-free guarantee on all our mirrors and skincare tools. If you are not completely satisfied with your purchase, we make the return and exchange process simple and hassle-free.
Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.
Ship It Back
Drop off your package at any authorized carrier location, ensuring all original accessories and components are included inside.
Receive Your Refund
After our warehouse inspects the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing